From operations to marketing and everything in between, you have our full support.
From an operational standpoint, we provide regular analysis of your games, in terms of software and maintenance updates, and to ensure you have the right mix for your customer base. We provide a secure fund-collection and machine-fill service, and can offer ATM functionality.
Our finance team will process your payments, reimbursements and all allowable municipality fees directed by the Illinois Gaming Board. You will be provided period activity reports twice a month. Additionally, our compliance team keeps you aware of all rules and regulations while serving as a direct contact to the Illinois Gaming Board.
When it comes to marketing, we have an expert team to assist in driving business to locations by way of digital and print campaigns, promotions and VIP events.
GEM will provide you with the most state-of-the-art equipment available in the market. No other operator in this market brings the operational experience and know-how to make your establishment successful.
We offer a true turn-key video gaming package that include high-earning terminals, ultra-reliable payout devices and first-class service. We operate one of the largest slot route companies in Illinois, with more than 1,800 machines in high-traffic areas. By partnering with GEM, you’ll see greater revenue in your establishment because we can leverage data from current and past routes to determine the best game mix for every location.
The video gaming industry is highly profitable and will make a huge impact on your overall bottom line. Partner with us to find a company that’s experienced, strong, stable and ready to help grow your business.
We bring an experienced operating team with backgrounds ranging from terminal gaming, casino gaming, gaming compliance, marketing and hospitality. We provide a dedicated sales and service team, a call center and service offices in multiple regions.